AANA Success Story:

Advancing Orthopaedic Care Through Digital Transformation

Overview

The Arthroscopy Association of North America (AANA) is a global leader in minimally invasive orthopaedic surgery, uniting over 5,000 surgeons and medical professionals dedicated to improving patient outcomes. To support its mission and deliver cutting-edge resources to members, AANA recognized the need to modernize its technology infrastructure. Partnering with .orgSource, AANA embarked on a comprehensive technology assessment to align its systems, processes, and strategy with the organization's ambitious goals.

The challenge

AANA's technology ecosystem faced several critical challenges: 

  • Fragmented systems leading to inefficiencies in operations and member engagement. 
  • Limited integration across platforms, creating barriers to accessing and managing data. 
  • Lack of a unified roadmap for leveraging technology to support AANA’s mission. 
  • High-priority IT issues requiring immediate attention to ensure organizational stability. 

These hurdles hindered AANA’s ability to efficiently support its members and deliver its educational and research initiatives effectively. 

The Solution

.orgSource implemented a structured, two-phase approach to drive AANA’s digital transformation: 

  1. Discovery and Technology Assessment
  • Conducted workshops, stakeholder interviews, and surveys to evaluate existing systems and identify pain points. 
  • Analyzed staff workflows, member-facing platforms, and operational gaps. 
  • Reviewed metrics, cybersecurity, and overall infrastructure to assess readiness for innovation. 
  1. Technology Assessment Report and Recommendations
  • Delivered a detailed roadmap, highlighting high-priority issues and opportunities for system integration. 
  • Recommended actionable improvements to AANA’s IT systems, aligning technology investments with strategic goals. 
  • Proposed staffing enhancements to support new systems and streamline processes. 

The Results

The partnership with .orgSource yielded transformative outcomes for AANA: 

  • Operational Efficiency: Streamlined workflows reduced redundancies, enabling staff to focus on member services and strategic initiatives. 
  • Enhanced Member Experience: AANA’s updated technology infrastructure provided seamless access to educational resources, improving engagement with the association. 
  • Future-Ready Systems: The roadmap equipped AANA with a clear path to adopt new technologies, ensuring scalability and adaptability for years to come. 
  • Risk Mitigation: High-priority IT risks were addressed, enhancing organizational security and stability. 

 

“The expertise and dedication .orgSource brought to our technology assessment were invaluable. Their recommendations have positioned us for success and ensured our systems are ready to support our mission of advancing minimally invasive orthopaedic care.”
— Laura M. Downes, CAE, Chief Executive Officer 

 

AANA’s collaboration with .orgSource demonstrates how strategic technology planning can transform organizational effectiveness. By modernizing its digital infrastructure, AANA is better equipped to fulfill its mission, support its members, and advance the field of arthroscopic surgery. This success story underscores the importance of aligning technology with vision to create meaningful, long-term impact.