Getting strategic planning right is challenging in the best of times. This season of disruption adds additional complexity and brings significant shifts in perspective that are important to recognize as associations prepare for the years ahead.  I’ve been advising .orgSource clients to integrate strategy across organizational activities since long before the pandemic. If I ever…

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These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels.  “We had to pivot to basically being an entirely drive-through, delivery, and curbside pickup business, and I think that’s going to still be an…

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In the movie Groundhog Day, actor Bill Murray is condemned to live the same day of his life over, and over, and over again. Groundhog Day thinking is the seductive loop that lurks in offices and conference rooms tempting us to reject fresh ideas for recycled solutions. How do you resist the pull of the…

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