The .orgSource team just got back from the Avectra Users and Developers Conference (AUDC) in sunny Orlando, Fla. It was a great conference with lots of interesting presentations and case studies from associations who are taking advantage of their AMS and other integrations to do amazing things. We presented on identifying the right mobile strategy for your…

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Journey maps visually illustrate a member’s needs, the series of interactions they face in order to meet those needs, and what kinds of emotions the member is feeling during each of those interactions. Knowing and addressing the pain points of your member’s experience is how you can make the most effective changes. You need a…

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You’ve surely used your smartphone or tablet to visit some of your favorite websites. But a site that looks and operates like a dream on a desktop can be a nightmare on a smaller screen – hard to read and confusing to navigate. So if you haven’t already given it some consideration, now is the…

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