Archive for August 2021
Integrated Planning Keeps the Glass Half-Full
In June, I thought the dust was settling. Now, with the onslaught of virulent Delta, not so much. We are still in the grip of disruption. The change seems to be that people are learning to cope. There is a shift from reactive to more deliberate approaches. Organizations are investigating technology acquisitions and launching new…
Read MoreThe Mechanics of Innovation
Mike Moss isn’t a mechanic, but he and his team spent the last year tinkering in a garage. They weren’t taking engines apart and rebuilding them. But the work they did paid off big time. Moss is president of the Society for College and University Planning (SCUP). What he refers to as “tinkering in the…
Read MoreWill Alexa Be a Regular at Your Future Meetings? — AI is Winning a Seat at the Conference Table
Artificial intelligence has moved into customer service departments. Whether it’s Alexa, Watson, or Hal, you can’t visit a website without a super-friendly little bot popping up on the right side of your screen. We are accustomed to the convenience of getting questions answered immediately. Associations haven’t been so quick to jump on the AI bandwagon.…
Read MoreTaking It Down to the Studs—Simplicity Streamlines AAHA’s Road to Excellence
“A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.” -Antoine de Saint-Exupéry What do Spotify, Robinhood, and HelloFresh have in common? Here’s a clue. The word “easy” has pride of place throughout all their promotional materials. These companies save their…
Read MoreWhen the Team Travels to the Future and the Board Lags Behind—How Do You Develop Leaders for the Digital Era?
What happens when your team drives the DeLorean Back to the Future and the board isn’t along for the ride? The office might boast the latest technology with a staff that is ready and able to grow and change. But if the board is stifled by narrow perspectives and retro thinking, do those other pluses…
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