AI Is Exposing the Patterns Holding Associations Back

For more than 20 years, I have helped associations lead change—first from inside associations and later as a consultant working alongside executives, boards and teams navigating digital transformation. The technology has changed dramatically during that time. We moved from early websites and databases to integrated platforms, cloud systems, data strategies, automation and now artificial intelligence.…

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The Future of Work Is Already Reshaping Associations

The question is not whether work will change. The question is whether associations are ready to change with it. For many associations, the conversation about the future of work still sounds like a conversation about remote work. Should staff be in the office three days a week?How do we manage hybrid meetings?Are employees as productive…

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The Organizations That Will Win Next Are Fixing Work, Not Just Buying More Tools 

Association leaders are under pressure from every direction.  Do more with less. Modernize the organization. Improve the member experience. Support staff. Use AI. Move faster.  That is a lot.  And yet, many organizations are still responding the same way they have for years. They buy another tool. Add another platform. Start another initiative. Layer another expectation onto already stretched teams. …

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Aligning People. Building Culture. Driving Change. 

What do the most successful associations have in common? It’s not the size of their staff, their budget, or even the latest tech. It’s the ability to bring people together around a shared vision, foster a culture that empowers them, and take meaningful action when it matters most.  In a world where complexity is the…

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AI Initiatives in Associations Recap: A Fusion of Innovation and Actionable Insights for Association Professionals

The atmosphere at the recent AI Initiatives in Associations was electric, buzzing with the shared excitement of association professionals eager to harness the power of AI. This wasn’t just a passive learning experience; it was a launchpad, propelling attendees into a future where AI transforms the very fabric of association management. The day began by…

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AI and Innovation Take the Spotlight:  Insights from .orgCommunity’s 9th Annual Solutions Day

Solutions Day brought together some of the brightest minds in associations, technology, and innovation. This year’s event was a deep dive into the transformative power of Artificial Intelligence (AI) and how it is reshaping the association landscape. From cutting-edge AI applications to member-focused strategies, the event was packed with insights on how associations can stay…

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Make the Right Choice—Use Technology to Ignite Connection

Which camp are you in? 1) AI is going to displace humans and render us irrelevant? 2) The bots will be our BFFs freeing us from a multitude of mundane tasks to work at a higher level. The rapid-fire technological invention we are experiencing is exciting, filled with controversy, and laced with more than a…

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Good Data Governance Equals Great Member Experiences

Lately, I’ve been writing about the importance of connecting technology to values and emotions. But I may be glossing over an important point. It’s impossible to create that high-level, human-centered impact without getting into the weeds. Data is the foundation for every technological initiative. Good data governance is essential for successful digital outcomes. Data that…

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