My email and phone are burning with questions and concerns from leaders facing the tough decisions that COVID-19 is forcing upon us. Choices that plunge a budget deep into the red and threaten member engagement are gut-wrenching, but the difficult decisions are easier when you have expert advice. We looked to our colleagues Adele Cehrs,…

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If you’ve been wondering whether your organization is ready for the digital future, .orgCommunity’s Innovation Summit was the right place to find answers. We hosted some of the association industry’s most thought-provoking leaders at the February 20th event. The American Society of Anesthesiologists provided a sleek venue for a day of creativity, dialogue and connection.…

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What do you think these three questions have in common? How might we survive and flourish amid tensions and contradictions?” Elsa Fridman “What is it about your business today that you can’t answer?” Brian Panosian “What if competitors worked together?” Michelle Rigan-Ranson In the eyes of author/journalist, Warren Berger, each of these questions is beautiful.…

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Of all the experiences involved in writing a book, and there are many—both frustrating and fascinating, what you learn is the most rewarding. Association 4.0™: An Entrepreneurial Approach to Risk, Courage and Transformation, which I wrote with my business partner Kevin Ordonez, is my second adventure as an author. The entrepreneurs we interviewed taught us…

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Is your association innovative enough to survive in the roaring twenties? Before you answer, name three strategies you use to promote creative thinking. If they don’t roll off your tongue, consider this: Some readers might believe these cautionary tales don’t apply to associations. Associations are about mission before value, right? They don’t have shareholders anticipating…

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Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clark Industry 4.0 is killing science fiction. With each new technological miracle, the window of time and imagination between fantasy inventions and real products and services grows smaller. Here are some examples: This fusion of the physical and digital worlds characterizes the new industrial revolution,…

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Animation, riveting images and a contemporary color palate get you noticed. But a content strategy is the secret to giving your audience a more meaningful relationship with your website, your brand and your organization. A website redesign is a significant investment in resources. The temptation to take shortcuts is understandable. But even Ferrari-sleek graphics, won’t…

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