Power of Scenario Planning

Most leaders don’t wake up worrying about the future. They worry about next quarter’s budget. That board presentation. Member retention numbers. The fire burning hottest today. But here’s the ugly truth: It’s the future that’s quietly plotting to upend you. And too many organizations are gambling their survival on business as usual. Scenario planning is your insurance…

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Vetting your partners matters

There’s a saying we’ve all heard: you get what you pay for. In the association world—where budgets are tight, timelines are unforgiving, and member expectations are rising—this old adage hits home when it’s time to choose outside partners.  Vetting your partners matters Whether you’re bringing on a consultant for digital transformation, technology strategy, strategic planning,…

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Every association leader dreams of confidently steering their organization towards success, even amidst uncertainty. Yet, the past few years have taught us valuable lessons about how quickly circumstances can shift, creating unexpected challenges—and opportunities. While we can’t predict every twist and turn ahead, scenario planning equips association leaders with the tools to adapt effectively and…

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When a new piece of technology enters the association ecosystem—whether it’s a CRM, AMS, AI tool, or collaboration platform—the organization’s success doesn’t rest solely on features, functionality, or even budget. The true determinant of adoption? Leadership.  In any digital initiative, it’s the behaviors, mindset, and presence of leaders that set the tone for how the…

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Summary: When associations invest in new technology, the focus often centers on features, functionality, and expected ROI. But the real determinant of success isn’t the sophistication of your CRM or AMS—it’s whether your people embrace it. Digital transformation fails not because of technical limitations, but because of human resistance rooted in fear of failure, job…

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The association industry is at a crossroads. The rapid pace of digital transformation, changing member expectations, and economic uncertainty require associations to rethink their business models and adapt to new realities. Association 4.0™: Positioning for Success in an Era of Disruption provides a roadmap for associations to thrive in this evolving landscape.  Drawing from real-world…

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You thought your team would be excited, or at least pleased. Automation, analytics, and all the other digital timesavers should be making their lives easier, right? The truth is no one seems happy. Some employees have invented tortuous workarounds to keep using their new toys to continue working in the same old way. What went…

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Your CMS, LMS, and AMS are chatting happily together. The team is using the new analytics software to plan more effective outreach initiatives. And, members are enjoying your responsive and customized approach. Is it time to put a wrap on digital transformation? After all, you’ve been working to improve your tech game for the last…

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When do you stop having a choice? In May 2019, when the panel discussion below was first published in the .orgSource newsletter, digital transformation probably wasn’t top of mind for most association leaders. Since 2020 taught us that only the digital survive, new strategies and approaches for IT are on every agenda. The question is…

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