What’s Next

Reflections on digital transformation, leadership, and what comes next for associations  I’ve spent the last 25 years standing at the edge of what’s next. When many association executives were still wondering if the internet was a fad, I was already helping organizations rethink how digital tools could transform member relationships.   When cloud computing emerged, I was leading conversations about operational agility and…

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AI and Digital Transformation

Why association leaders can’t afford to ignore the future anymore  Let’s start with the uncomfortable truth: Many associations are still operating as if AI and digital transformation are optional. They’re not. Artificial Intelligence (AI) isn’t a distant disruptor lurking on the horizon. It’s already changing how your members live, learn, and work. If your organization isn’t adapting alongside them,…

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