In a business climate that feels like a hurricane looms perpetually on the horizon, I’ve noticed an optimistic trend. Culture is a rising priority among CEOs. The most enlightened see positive values and a safe, equitable environment as key components of success. It seems contradictory that with the increasing focus on technology, there is also…

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If you imagine that AI, robotics, and automation are launching a future where you issue commands to mechanical workers while relaxing with a cold one, I’ve got bad news. A recent conversation with Kim Robinson, President of FrontlineCo, highlighted the idea that the business changes we’re experiencing are not streamlining work. Innovation is adding sophistication, complexity,…

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I’d like to introduce you to a group of unsung heroes. While the pandemic was making kids cranky and parents crazy, members of the California IT in Education Association (CITE), were on the frontlines restoring order. They worked tirelessly, often putting their health at risk, to ensure that every child in grades K through 12…

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Thanks and best wishes to our friends and clients. I hope the season brings holiday magic and a break from your professional responsibilities to enjoy other activities that enrich your life. Taking time to recharge is a gift to yourself that makes a difference for everyone. Rest is a leader’s best friend. It feeds creativity,…

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If your staff was singing kumbaya around the metaphorical campfire before the pandemic; Don’t assume they are still in that happy place. The abrupt switch from in-person to home office took a toll. Associations thrive on plans, procedures, and processes. Our culture is the opposite of spontaneous. The careful preparation that usually accompanies a significant…

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Is a hacker haunting your future? Or is your data dilemma more like a recurring headache? Data shouldn’t be a challenge. It’s an asset that should work for you. Two-point-five quintillion bytes of data are generated online daily, according to SaaS Scout Research Group. Data is the meta product of every sale. With each transaction,…

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What should we call it—the  New Normal, the Next Normal, Another Normal? Please let go of normal. When the DJ stopped playing oldies, Normal left the party. Since well before the pandemic, I’ve been urging my colleagues and clients to consider that stability in the digital marketplace is a dangerous illusion. Guiding our association clients…

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What’s the single best thing you can do for your career? It doesn’t require special training, it’s never too late to get started, better still, it will return your investment of energy and effort many times over. With all those pluses, why isn’t building a strong network at the top of every leader’s list of…

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