Until AIs can think for themselves, digital systems are tools that do their best work with human ingenuity as the driver. And one of the puzzles technology excels at helping us solve is how to understand each other. The presentation Tiffany Kerns gave at .orgCommunity’s recent Solutions Day event, centered on that idea. Tiffany explained that although the Country…

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Once upon a time, technology was an isolated country ruled by a few savants who spoke a strange language. They were powerful but others didn’t always understand, or even care to know, what magic they were up to. Today, the castle is breached. Technology’s strength lies in the opposite of its reclusive beginnings. Collaboration and…

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This week’s food bill could have financed last year’s luxury vacation. The grocery store receipt is an emphatic reminder of the need to provide member value. Interest rates are rising, and fears of a recession are spiking concern across the economic horizon. Are membership dues on the chopping block? If you aren’t giving members professional…

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This idea from an article in the “Harvard Business Review” caught my attention. “As the shelf life of business strategies grows shorter, a corporation’s transformation capability becomes its only enduring advantage.”  Authors N. Anand and Jean-Louis Barsoux go on to ask: “With serial transformations becoming the norm, a key strategic question for any corporate leader…

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Do you ever wonder how you’re doing as a leader? What’s the best way to evaluate your skills? There are a variety of metrics that might be useful. You could distribute a survey, conduct 360-degree performance evaluations, analyze the financials, and assess your progress against goals. But there is an easier way. Ask yourself whether…

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The 2022 Innovation Summit When I was looking for something unique to say about innovation at .orgCommunity’s June 9, Innovation Summit, I came across these quotes. Each concept is important to developing a culture of innovation. But their common denominator is the most significant. All three authors link innovation to action. Creativity needs an outcome.…

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You invested in the right technology and developed a solid strategic plan. Now, the team is rolling out new member-success initiatives. Why aren’t people paying attention? The numbers are still slipping. It might be because customers aren’t hearing your important story. Content, or the words, ideas, facts, and images, that you use to promote your…

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Sponsored by Impexium, Association.TV, and .orgSource Could your imagination use a recharge? Do you want the rush of a fresh perspective? If the answer is yes, I have a suggestion. Join me and some of the savviest association leaders in our industry at the Innovation Summit on June 9. This signature event is curated by…

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