Remote work was the pandemic’s big gift to employees. While no one enjoyed isolation, almost everyone was thrilled to shorten their commute, spend more time in sweats, and have their favorite tunes and snacks close at hand. But like the kid who gets a puppy for Christmas, and on December 26 realizes that whether the…

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Once upon a time, the title of the lead technology wizard didn’t necessarily begin with a C. The IT department didn’t always have a spot at the leadership table. They were regarded a little like sorcerers hanging out in the shadows creating marvels with tools that weren’t well understood by the rest of the office.…

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You thought your team would be excited, or at least pleased. Automation, analytics, and all the other digital timesavers should be making their lives easier, right? The truth is no one seems happy. Some employees have invented tortuous workarounds to keep using their new toys to continue working in the same old way. What went…

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During 2023, I’ve written extensively about all things tech, from digital transformation to MarCom strategies, and more recently AI. No matter what topic I choose, one idea persists. These electronic miracles are pointless unless they are grounded in strong values, positive emotions, and productive behavior. Human drivers center digital initiatives where they need to be—on…

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Scoring a big strategic win is exciting. Although there may be many others involved, the person in charge becomes the face of success. That’s one of the perks of leadership. Helping others to rise can be even more rewarding. Encouraging a colleague to shoot for that sought-after certification, offering advice on an important project, or…

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AI has that magic quality that tempts us to imagine powers even greater than its already impressive abilities. Like the whale that becomes Moby Dick or an ape that prompts sightings of the Yeti. The leap from reality to make-believe is easy. And the difference between truth and speculation can be difficult to see. I…

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It was a treat to visit with so many of you at .orgCommunity’s Solutions Day. The event, which was held on November 2 at the American Society of Anesthesiologists, was another sort of feast. Thought leaders from across the community brought their expertise to the table. In Last week’s post, I highlighted our headliners. In…

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Before business disruptors like Uber, Netflix, and Airbnb made us start changing habits as casually as we update our wardrobes, the future seemed distant but knowable. The exponential growth of technology erased that familiarity. Identifying the tools and skills you’ll need to keep your organization strong can seem like cracking a code invented by some…

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COVID made us lab rats in a variety of unusual experiments. Remote work was one of those unsettling tests. it was also an experience that transformed the employment landscape. When Kevin Ordonez, my business partner, and I wrote our Association 4.0 books, a home office was still a glimmer in every busy parent’s eyes. Despite…

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Get the Right Answers, Discover Unique Perspectives, Deliver Exciting Outcomes    We’re excited to launch Solutions Day 2023. The November 2 event is designed to give a fresh take on the future! Solutions Day isn’t just a catchy title. We’ll send our audience back to work with new insights and answers to challenging questions like…

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