The Right Tech Tools Deliver the Frosting and the Cake

.orgCommunity’s June 9 Innovation Summit showcases the most interesting trends in the association industry and the people who make them happen. Planning this event is an annual reset. It’s an opportunity to consider fresh ideas and the strategies that keep them growing. It’s also a chance to discover the technology that supports this new thinking.…

Read More

Say Goodbye to the Evil Twins and Use Disruption to Grow

Fear of change and fear of failure are the evil twins. In business, being afraid to fail is a safe strategy. Mess up and you could lose that bonus, kiss your raise goodbye, or maybe even get fired. That’s why it can be hard for people to change. The pandemic neutralized both those barriers. We…

Read More

Strengthen Your Core—8 Competencies for Success in Digital Markets

As a consultant, I’m in the business of giving advice. But I’ll tell you a secret, my best recommendations often come from the outstanding colleagues and leaders in my network. “Pathways to Excellence: A Journey to Association 4.0,” is a paper that outlines our strategies for success in the digital marketplace. We identified eight traits…

Read More

Keep the Dandelions Out of Your Data

Last week I urged readers to take a closer look at their association’s business models. I’ll be the first to admit, that without the right systems in place, my advice might be hard to follow. We’ve all come to appreciate the value of data in planning and decision-making. Fancy new technology makes tracking clicks, opens,…

Read More

To Stay on the Bull, Learn From Other Riders

Being a CEO today is a little like riding a bull. The experience is guaranteed to be bumpy. But, if you have half an hour to listen to someone else’s story, you can learn a lot about how others manage the challenge. The leaders I interview for my Association 4.0 podcast encourage me to think…

Read More

The Right Business Model Puts all the Wheels Into Alignment

Have you ever pushed a shopping cart with a loose, squeaky wheel? That one misalignment makes getting around the store frustrating and difficult. Associations move toward success on these four wheels. When you’re trying to get ahead, each of these elements needs to be in good working order. We devote significant time and scrutiny to…

Read More

It’s Not About You—Put the MarCom Focus Where It Belongs

Are you using binoculars or a mirror to create communications? It’s more than an understatement to say that we have the tools to focus on our members. The ability to know our customers down to their preferred publications, favorite conference destination, and hot button issues has never been easier. The information at our fingertips is…

Read More