You’ve Got Mail…But Do You Still Have Relevance? Lessons from AOL’s Decline for Associations  In the 1990s, America Online (AOL) was synonymous with the internet experience. The iconic phrase “You’ve Got Mail” heralded a new era of digital communication and community building. At its peak in 1999, AOL had over 18 million subscribers, making it…

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As technology continues to shape member expectations and operational efficiencies, associations that lag are at risk of becoming obsolete. It’s no longer enough to simply “keep up”, associations must stay proactive in integrating digital tools and strategies. Our recent .orgSource Digital Trends Survey reveals several key gaps in how associations are currently using technology to…

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Excellence doesn’t happen by chance—it’s built through thoughtful planning, strategic alignment, and a commitment to continuous improvement. In today’s fast-paced, digital-first world, associations need a clear roadmap to navigate disruption, adapt to member expectations, and drive impactful, sustainable growth.  As associations tackle challenges like digital transformation and evolving member needs, knowing where to start can…

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In today’s environment, adaptability isn’t just an advantage—it’s a necessity. Associations are operating in a time of rapid digital transformation and evolving member expectations, where staying relevant and impactful requires the ability to continuously assess and adjust. While many organizations aspire to achieve excellence, few take the time to evaluate their readiness for the journey. …

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Resilience

Associations are navigating unprecedented challenges. The rapid pace of digital transformation, evolving member expectations, and the need for innovative solutions underscore the importance of resilience. But in an era of constant change, resilience alone is not enough. Associations must adopt a growth mindset, using change as a catalyst for improvement and innovation.  Resilient organizations don’t…

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The world of associations is at a pivotal moment. Disruption isn’t just knocking at the door—it’s reshaping the entire house. Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. But how do you move from being reactive to proactive, from surviving to thriving? At .orgSource, we…

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2024 Digital Trends

As we approach the end of 2024, our latest .orgSource Digital Trends Survey has shed light on the forces shaping the association landscape. Associations are at a pivotal moment, where adapting to digital trends will determine how well they thrive in 2025 and beyond. The insights from our survey offer a roadmap for aligning strategy,…

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Artificial Intelligence (AI) is reshaping industries across the globe, and associations are no exception. As members expect more personalized and meaningful interactions, AI offers a transformative solution to customize engagement at scale. For associations, leveraging AI is not merely advantageous—it’s essential for remaining relevant in today’s fast-evolving digital landscape. By embracing AI, associations can foster…

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In today’s highly competitive environment, associations must go beyond traditional engagement strategies to keep members satisfied and active. Members are looking for more than just membership—they want personalized experiences that reflect their individual needs, interests, and goals. This shift in expectations means that associations need to move from a one-size-fits-all approach to creating tailored interactions…

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