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The Right Facilitation Skills Make Meetings Meaningful
We’re all challenged for time. If you wonder why members aren’t more engaged with your association, that’s one big reason. There aren’t enough hours in the day. When you want volunteers to serve on a committee or support an initiative, it’s critical to give them a rewarding return on the investment. A skilled facilitator can…
Read MoreStrengthen Your Core—8 Competencies for Success in Digital Markets
As a consultant, I’m in the business of giving advice. But I’ll tell you a secret, my best recommendations often come from the outstanding colleagues and leaders in my network. “Pathways to Excellence: A Journey to Association 4.0,” is a paper that outlines our strategies for success in the digital marketplace. We identified eight traits…
Read MoreEp 39: Discovering the Quality of Life You Want
Needing a place to sort our your goals, daily habits and rate your progress? Our guest for this week Tom Morrison, CEO of Metal Treating Institute Management, and Professional Speaker and Life Coach, talks about his personal development system – PersonalGDP.com – a 25-week challenge, which allows you to input your annual goals, note your…
Read MoreSmart Sourcing Puts the World of IT Talent Within Reach
If you recently discovered that your IT bench is missing some important players, you are not alone. As increasing numbers of organizations move toward digital transformation or to strengthen data security, there is a shortage of talent to take them where they need to go. Outsourcing, once a stopgap solution, has become smart sourcing, and…
Read MoreThanksgiving Greetings
A friend of mine ordered her turkey from a farm. She wanted to be sure she would have the perfect centerpiece for Thanksgiving. Her request was for a 20 pounder. Unfortunately, all the daintier birds were spoken for. So, she’s getting a 30-pound behemoth. Will it fit in the roaster and the oven? Who knows?…
Read MoreIntegrated Planning Keeps the Glass Half-Full
In June, I thought the dust was settling. Now, with the onslaught of virulent Delta, not so much. We are still in the grip of disruption. The change seems to be that people are learning to cope. There is a shift from reactive to more deliberate approaches. Organizations are investigating technology acquisitions and launching new…
Read MoreA Day of Blue Sky Thinking—Recapping .orgCommunity’s 2021 Innovation Summit
Greg Larkin, our keynote speaker at .orgCommunity’s July 14 Innovation Summit, was quick to admit that he was feeling a little rusty being in front of an audience for the first time in over a year. “I’m freaking out,” was what he actually said. Personally, I counted down the days until my reentry to…
Read MoreEmpower Strategy by Incorporating Trends
Getting strategic planning right is challenging in the best of times. This season of disruption adds additional complexity and brings significant shifts in perspective that are important to recognize as associations prepare for the years ahead. I’ve been advising .orgSource clients to integrate strategy across organizational activities since long before the pandemic. If I ever…
Read MoreCustomer Experience Lifts Service to the Stratosphere
These comments from McDonald’s CEO, Chris Kempczinski to New York Times journalist David Gelles describing how the pandemic would change the company’s business resonated with me on a couple of levels. “We had to pivot to basically being an entirely drive-through, delivery, and curbside pickup business, and I think that’s going to still be an…
Read MoreStrategies for Innovation Stop Groundhog Day Thinking
In the movie Groundhog Day, actor Bill Murray is condemned to live the same day of his life over, and over, and over again. Groundhog Day thinking is the seductive loop that lurks in offices and conference rooms tempting us to reject fresh ideas for recycled solutions. How do you resist the pull of the…
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