Style Grabs Attention/Substance Wins Hearts—A Website Content Strategy Makes It Happen

Animation, riveting images and a contemporary color palate get you noticed. But a content strategy is the secret to giving your audience a more meaningful relationship with your website, your brand and your organization. A website redesign is a significant investment in resources. The temptation to take shortcuts is understandable. But even Ferrari-sleek graphics, won’t…

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At CHEST Innovation Is Called Business as Usual

The opportunity to participate in my clients’ stories is one of the reasons I love being a consultant. To write our book, Association 4.0—Positioning for Success in an Era of Disruption, we interviewed leaders who strive to stay a step ahead of the future. CHEST is one association that doesn’t shy away from bold moves,…

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The Human Face of Digital Transformation

You installed a new LMS, CMS and AMS; redesigned the website; migrated to the cloud; and purchased the latest computers, printers and tablets for your staff. Was it a digital transformation? Sorry, you’re only about halfway there—maybe not even. You’ve got the technology covered. It’s the transformation process that’s trickier to understand. Googling digital transformation…

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From Beast to BFF – Getting the Media to Eat Out of Your Hand

Is snagging an article in the Wall Street Journal a superpower? Do you need a genetic mutation to catch a reporter’s eye? If the media keeps turning up its nose at your association’s newsworthy accomplishments, it might seem that way. Getting your organization in print (in a good way) doesn’t require magic. During her recent…

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