Association Management
Diversity Rules the Global Economy, Step Up to Success
We may have all come on different ships, but we are in the same boat now. Martin Luther King, Jr. The proof that we are citizens of the world, no matter how fiercely we choose to localize, was one of the pandemic’s profound lessons. Technology has created an interdependent global economy. What happens in a…
Read MoreLabor Shortages Loom—Learn to Hire and Manage Freelancers
Anyone who has spent time here in Chicago knows that the weather can turn from sunshine to flurries in the time it takes to stroll a block down the Mag Mile. This fickle about-face seems to be happening everywhere. We spent the last year urging people to stay home. Now the focus has abruptly changed…
Read MoreDigital Transformation—Once an Option, Now a Necessity
When do you stop having a choice? In May 2019, when the panel discussion below was first published in the .orgSource newsletter, digital transformation probably wasn’t top of mind for most association leaders. Since 2020 taught us that only the digital survive, new strategies and approaches for IT are on every agenda. The question is…
Read MoreNormal Left the Party—Survey Reveals Associations Want Her Back
What should we call it—the New Normal, the Next Normal, Another Normal? Please let go of normal. When the DJ stopped playing oldies, Normal left the party. Since well before the pandemic, I’ve been urging my colleagues and clients to consider that stability in the digital marketplace is a dangerous illusion. Guiding our association clients…
Read MoreA Publishing Strategy Makes Content Magic
What magic will– It’s a tall order, but no wands or capes are involved. A publishing strategy that unifies mission and messaging to deliver the information your members need accomplishes all that and more. The challenge lies in navigating an industry that is an epicenter of disruption and regularly reinvents itself. If you follow my…
Read MoreMaximize the Marriage of Marketing and Technology by Understanding Trends
When marketing got hitched to technology and changed its name to MarTech, their relationship caught fire. That marriage is making an indelible impact on the way associations operate and their ability to engage with members. The MarTech stack, or the digital platforms that professionals use to understand and reach their audiences, is changing so fast…
Read MoreFrom Problem Child to Genius—Energizing Chapters
The smiles are back! Yesterday the CDC announced that anyone who is fully vaccinated need not wear a mask in most circumstances. But wait. The comments on my Facebook page tell an interesting story. Everyone isn’t jumping on Open Table or heading to the movies. Some of us are quite happy, thank you very much,…
Read MoreSend Culture to the Door When Trouble Comes to Call
I frequently write the words digital and success in the same sentence. Technology is important. A weak infrastructure at the beginning of 2020 meant it was a very hard year. As much as I value electronic connectivity, culture or the human side of business will always be the imperative. We may never experience another global…
Read MoreArrested Development? A Strategic Approach to Technology Reboots Association Growth
Somewhere back in the Dark Ages of IT- say two years ago, because that’s how fast the electronic world moves now - we thought about technology as a tool to do business. There has been a profound shift in that concept. Technology has made the leap out of the toolbox. It has become integral to…
Read MoreAt CHEST Innovation Is Called Business as Usual
The opportunity to participate in my clients’ stories is one of the reasons I love being a consultant. To write our book, Association 4.0—Positioning for Success in an Era of Disruption, we interviewed leaders who strive to stay a step ahead of the future. CHEST is one association that doesn’t shy away from bold moves,…
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