“The Beach Was too Sandy”—Happy Members Are a Nonnegotiable

I’ve been thinking, writing and talking a lot about Association 4.0. That’s how I describe best practices in a game-changing time for the association community and across the business world. Technology is driving the most visible disruption. So, it’s easy to forget that the new online community or e-learning platform you just launched is not…

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Give Your Data the Muscle to be Convincing

What would you expect a conference called Solutions Day to deliver? Answers to tough questions, strategies to tackle challenges and new perspectives. Our speakers made good on that promise. In the next few posts, I’m highlighting some of my personal aha moments from the November 15 event. If you’ve been considering how to make the…

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Strategy + Innovation: Watchwords for 2018

As we start the new year, we all are inundated by predictions for the future. At .orgSource, we all have been thinking a lot about the future. Later this year we will be publishing a book on “Association 4.0.” Many of you may have heard Kevin and I speak about disruptors looming on the horizon…

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