The Digital Marketplace Is a Learning Machine—Keep Pace With 8 Simple Steps Toward Business Transformation

This text appeared on my phone the other day: Hi Kristina: I’ve been waiting for you. I’m Rose, Resident Mischief-Maker at the Cosmopolitan of Las Vegas. As your virtual hook-up, just text me for housekeeping requests, restaurant reservations, room service orders, guest services, and more. Just reply “Rose” and, I’ll show you everything I can…

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Happy Endings Brighten a Challenging Season

Most of us won’t be celebrating Thanksgiving as usual. Gatherings will be a slimmer version of the traditional mega feast. There’s no need to hunt down the extra table leaf and chairs. The good news is maybe Uncle Harry, who you love to hate, won’t be there. The bad news is that you’ll probably miss…

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Deliver Leadership, Leverage, and Leads for Virtual Sponsors

Networking is one of my favorite conference activities. Meeting someone who expands my horizons or helping a colleague make a critical connection, is satisfying in a way that’s hard to beat. It’s not as easy to experience that glow in cyberspace. Nowhere is the gulf between an in-person and a virtual encounter more important to…

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Small Associations—Cut Through the Clutter to Find the Right AMS

There’s low-fat, chipotle-spiked, lime-laced, dairy-free, and enriched with avocado. Mayonnaise isn’t alone in its overwhelming diversity. An explosion of products can make selection, especially something as significant as a new association management system, a black hole that drains organizational resources. For small associations (10 employees or less) that don’t have the bandwidth or the budget…

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Keep Scary Surprises Out of Your Virtual Event

Bugs and ghostly echoes are fun on Halloween. But don’t let unanticipated hauntings turn your virtual conference into a scare-fest instead of a success. On October 28, my business partner, Kevin Ordonez, and I will host a webinar to tell you how to stop the vampires and ghouls from invading your online event space. Our panel which…

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An Updated Education Menu Keeps Members Coming Back for More

The pandemic has elevated trends that were bit players to the big screen. This phenomenon was highlighted in the presentations at .orgCommunity’s recent Solutions Day. If you weren’t able to attend our signature event, no worries. Over the next few weeks, I’m going to be writing about what I learned. Associations stake their relevance, as…

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Leave Silos in the Dust and Move Toward Business Integration

“A long time ago in a galaxy far, far away. . .” (at least that’s how March 2020 now feels), eyes tended to glaze over when I talked about business integration. Although the challenges of a global pandemic have made people listen more closely, I’m still not sure that everyone understands what this term means…

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Put the Power of .orgCommunity to Work for Your Success

Is your association— Join innovators, problem-solvers, and opinion makers to discuss these and other compelling questions at .orgCommunity’s 2020 Solutions Day. Planning the Solutions Day program is always exciting. But this year we felt special urgency. So many organizations are struggling to adjust to new ways of doing business. Everyone’s time is precious. We wanted…

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