The Human Face of Digital Transformation

You installed a new LMS, CMS and AMS; redesigned the website; migrated to the cloud; and purchased the latest computers, printers and tablets for your staff. Was it a digital transformation? Sorry, you’re only about halfway there—maybe not even. You’ve got the technology covered. It’s the transformation process that’s trickier to understand. Googling digital transformation…

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From Beast to BFF – Getting the Media to Eat Out of Your Hand

Is snagging an article in the Wall Street Journal a superpower? Do you need a genetic mutation to catch a reporter’s eye? If the media keeps turning up its nose at your association’s newsworthy accomplishments, it might seem that way. Getting your organization in print (in a good way) doesn’t require magic. During her recent…

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Building a Dream Team Starts at the Top

An effective organizational culture is that powerful energizer that can mean the difference between progress and stagnation. It’s the invisible, but potent, force that makes the office either a place where employees develop what’s best in themselves and others or a situation so broken that negativity is the most tangible product. Several CEOs that my…

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To Invite Innovation, Make Friends With Risk and Change

The book was inspired by changes that we were seeing in our consulting business. When we were new entrepreneurs, you could fit the scope of technology into the same neat boxes that contained the hardware and software that made it run. We watched those containers explode as IT pulled everything from communications to continuing education…

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A Shared Path to Success

Most associations experience some degree of tunnel vision. I am the person who turns a picture you’ve been staring at for years upside down and forces you to see it differently. I enjoy being a guide to these new environments. Over time, I’ve discovered that my clients reshape my vision as much as I change…

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Ready to Grow Your Association? Freelancers Are Waiting to Help

Actually, the event occurred in the U.K. I think U.S. freelancers have yet to be honored with a designated holiday. But, mark my words, this new iteration of entrepreneurship is already redesigning the employment landscape. For associations seeking minimum risk with maximum impact, this pool of unencumbered talent could represent the next growth spurt. Surprising…

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