Use Technology to Put People First—How the Country Music Association’s Members Took Center Stage
Until AIs can think for themselves, digital systems are tools that do their best work with human ingenuity as the driver. And one of the puzzles technology excels at helping us solve is how to understand each other. The presentation Tiffany Kerns gave at .orgCommunity’s recent Solutions Day event, centered on that idea. Tiffany explained that although the Country…Read More
Solutions Day Delivers! A Meeting of Minds, a Journey to Discovery
Once upon a time, technology was an isolated country ruled by a few savants who spoke a strange language. They were powerful but others didn’t always understand, or even care to know, what magic they were up to. Today, the castle is breached. Technology’s strength lies in the opposite of its reclusive beginnings. Collaboration and…Read More
Are Dues on the Chopping Block? Solutions Day has Answers.
This week’s food bill could have financed last year’s luxury vacation. The grocery store receipt is an emphatic reminder of the need to provide member value. Interest rates are rising, and fears of a recession are spiking concern across the economic horizon. Are membership dues on the chopping block? If you aren’t giving members professional…Read More
Lessons Learned from a Black Swan—Solutions Day Presenters Explore Pandemic Insights
Celebration isn’t a word I would typically use to describe a conference, but there was a festive feeling at .orgCommunity’s Solutions Day. Gathering with colleagues again was inspirational. Even online, the participants could sense the excitement. Presenter, Dean West, called the pandemic a black swan. The term comes from finance and is used to describe…Read More
Go Beyond the Challenge!
When I have a tough problem, my go-to for advice is often one of our corporate partners. For years, association leaders viewed their industry counterparts as more like distant cousins than family. Today we are beginning to understand that the companies we look to for sponsorship or service have another significant offering—They are an invaluable…Read More
“The Beach Was too Sandy”—Happy Members Are a Nonnegotiable
I’ve been thinking, writing and talking a lot about Association 4.0. That’s how I describe best practices in a game-changing time for the association community and across the business world. Technology is driving the most visible disruption. So, it’s easy to forget that the new online community or e-learning platform you just launched is not…Read More
Give Your Data the Muscle to be Convincing
What would you expect a conference called Solutions Day to deliver? Answers to tough questions, strategies to tackle challenges and new perspectives. Our speakers made good on that promise. In the next few posts, I’m highlighting some of my personal aha moments from the November 15 event. If you’ve been considering how to make the…Read More