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Maintenance is also vital for ensuring that your association’s website remains functional, relevant, accurate and user-friendly. Without regular maintenance, broken links and images can accumulate, information becomes out of date and elements such as “contact us” forms stop operating properly. Even more seriously, your navigation system can all into shambles. Website maintenance is one of…

We are very pleased to have a guest blogger sharing his thoughts today on gamification. Jack McGrath is president and creative director of Digitec Interactive. For the last 20 years, he has worked exclusively in digital media, specializing in eLearning.  So what makes this game so sticky? And what can associations learn from this type of experience that can…

Here at .orgSource, we are developing a guest blogging relationship with Digitec Interactive. It is a 25-year-old company specializing in eLearning and web application development, with full-service eLearning and digital media production facilities in Orlando, Florida and San Juan, Puerto Rico. So if you’d like to read my post about “Why Your Association Should Be Considering…

Member demands have put a lot of pressure on associations to have robust, user-friendly websites. The surge in the use of mobile devices means that organizations need to create a positive mobile experience for their members as well. But web redesigns are often initiated based on reactionary reasons as opposed to strategic vision. As a…

We at .orgSource are looking forward to joining many friends and colleagues this month at the Association Forum’s Annual Meeting 2013 on June 18. The meeting, which brings together more than 500 association professionals, is part of the Forum’s Association Week. This year marks the Forum’s 10th annual celebration of the association management profession, and includes an honors gala and…

Associations have been focusing on their members’ mobile experience for months (even years). But surveys indicate that mobile will continue to be a prominent focus of attention, specifically on optimization. Because “mobile” can mean a lot of things: responsive design, a targeted app, a platform…and so many organizations find themselves trying to cobble together a…

The .orgSource team just got back from the Avectra Users and Developers Conference (AUDC) in sunny Orlando, Fla. It was a great conference with lots of interesting presentations and case studies from associations who are taking advantage of their AMS and other integrations to do amazing things. We presented on identifying the right mobile strategy for your…

Journey maps visually illustrate a member’s needs, the series of interactions they face in order to meet those needs, and what kinds of emotions the member is feeling during each of those interactions. Knowing and addressing the pain points of your member’s experience is how you can make the most effective changes. You need a…

You’ve surely used your smartphone or tablet to visit some of your favorite websites. But a site that looks and operates like a dream on a desktop can be a nightmare on a smaller screen – hard to read and confusing to navigate. So if you haven’t already given it some consideration, now is the…

Do your current technologies support your association’s business goals? When auditing your current technologies, think about what systems are critical to your business. How do your technologies talk to each other? Making sure that your systems interact efficiently with each other is critical. Is important data getting back to your AMS? If you’re not careful, data can…